Marketplace Policy
Purpose
The Kings Ark Marketplace is designed to be a global trade hub where sellers, buyers, and creators can connect in trust. This policy ensures that all transactions, listings, and interactions remain transparent, fair, and safe.
The Ark is not just a marketplace — it is a kingdom of trade and opportunity, governed by principles of fairness, protection, and innovation.
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Seller Guidelines
1. Eligibility & Verification
All sellers must complete document verification before listing products.
Sellers may operate individually, as businesses, or as registered organizations.
Sellers may add staff/admin accounts but remain fully responsible for compliance.
2. Listings
Products and services must be accurately described with clear images and details.
Misleading, false, or hidden information is prohibited.
Counterfeit, stolen, or illegal goods/services are strictly forbidden.
3. Pricing & Payments
Pricing must be transparent with no hidden fees.
All payments go through The Ark Escrow System (or authorized financial partners).
Sellers may not request off-platform payments.
4. Delivery & Fulfillment
Sellers are required to deliver products/services within the agreed timeframe.
Tracking, shipment details, or delivery confirmation must be provided where applicable.
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Buyer Guidelines
1. Fair Trade
Buyers must respect sellers’ time and pricing.
Fraudulent chargebacks, fake orders, or misuse of escrow will result in penalties.
2. Engagement
Buyers may leave reviews and feedback, which must be honest and respectful.
Manipulating reviews (fake positive/negative) is forbidden.
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Escrow & Dispute Resolution
1. Escrow System
All payments are held in escrow until delivery is confirmed.
Once the buyer confirms satisfaction, funds are released to the seller.
This ensures trust and protection for both sides.
2. Dispute Handling
If disputes arise, The Ark’s Resolution Center will review the case.
Evidence (messages, receipts, delivery proofs) must be provided.
The decision will be based on fairness and platform rules.
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Prohibited Marketplace Activities
Selling restricted or illegal items.
Circumventing escrow or platform fees.
Manipulating search rankings or algorithmic visibility.
Harassing, abusing, or exploiting other users.
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Marketplace Fees & Commissions
Sellers agree to platform commissions as outlined in their dashboard.
Fees contribute to user protection, escrow operations, and platform growth.
Transparent breakdowns will always be available to sellers.
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The Ark Advantage
Unlike ordinary platforms, The Ark Marketplace is:
Global by design — connecting sellers & buyers across nations.
Protected by escrow — ensuring no unfair loss.
Powered by AI — for smart matching, fraud detection, and trade discovery.
Fair & Transparent — no hidden rules, no exploitation, no manipulation.
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Closing Statement
The Kings Ark Marketplace is more than a trading platform. It is a movement of trust and fairness, built to last for generations.
By participating, sellers and buyers agree to uphold the values of truth, responsibility, and opportunity.
Together, we are not just trading goods — we are building a new economy of freedom.
